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Suite 305 - Queens Dock Business Centre

67-83 Norfolk St

Liverpool

L1 0BG

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Senior Client Engagement

    Sector: Skills and Apprenticeships

    Salary: up to £42k

    Location: Nationwide- Remote

    Contact: Terri Ann Ingham

    Job ref: 12173

    Published: 28th April 2025

    Expiry date: 28th May 2025

Senior Client Engagement

Purpose of the Role

  • Drive sales revenue across apprenticeships, commercial training, and other funding streams.

  • Focus on building relationships with large, levy-paying employers.

  • Use a consultative approach to identify client needs and create bespoke training solutions.

  • Support business growth through new client acquisition and account management.

  • Mentor junior consultants and contribute to company strategy.


Key Responsibilities

New Business Development

  • Identify and pursue procurement, partnership, and subcontracting opportunities.

  • Develop sustainable relationships with large employers.

  • Conduct Training Needs Analyses (TNA) and create tailored proposals.

  • Promote apprenticeship matching and explore commercial/loan-funded training opportunities.

  • Collaborate with marketing and operations to adapt programmes and campaigns.

Account Management

  • Manage client accounts proactively to maintain satisfaction and maximise new starts.

  • Conduct formal account reviews and adjust training offers as needed.

  • Celebrate client successes and gather case studies and testimonials.

Quality and Compliance

  • Provide effective information, advice, and guidance to clients.

  • Ensure high-quality learner referrals with strong retention and achievement rates.

  • Stay updated on funding rules and manage data and compliance requirements.

  • Support safeguarding, employer health and safety checks, and DAS management.


Essential Skills and Experience

  • Proven experience in consultative sales, business development, and account management in the skills/apprenticeships sector.

  • Experience selling Childcare and Health care apprenticeships
  • Strong communication, proposal writing, and relationship management skills.

  • Ability to meet or exceed sales targets.

  • Basic knowledge of DfE/ESFA funding rules.

  • Proficient in Microsoft Office.

  • Driving licence and access to a car (business use insured).

Desirable

  • Project management, bid writing, and marketing experience.

  • Advanced Microsoft Excel skills.


Benefits

  • 26 days holiday + additional days based on tenure.

  • Buy/Sell holiday scheme and enhanced sick pay.

  • Pension (3% employer contribution), life assurance (2x salary).

  • Employee wellbeing support and reward schemes.

  • Cycle to Work and Gymflex schemes.

  • Expenses paid (45p per mile plus business-related costs).

  • Strong commitment to staff training and development.

Apply here: If this role is of interest to you, please express your interest by completing the form and uploading your CV.

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