What you will do

• Manage a caseload, agree individual employment plans and support people towards their work goals.
• Provide practical help with job searching, applications and interviews, building confidence along the way.
• Build relationships with local employers, source vacancies and match people to jobs that suit their skills and preferences.
• Work with employers to explore adjustments and shape suitable roles where needed.
• Provide ongoing support to participants and employers after someone starts work, helping resolve difficulties and sustain employment.
• Work with referral partners, training providers and community organisations to promote the service and connect people with additional support.
• Help participants address practical barriers, such as travel, benefits and managing health at work, referring to specialist support when needed.
• Keep accurate records, track progress and contribute to programme targets while maintaining safeguarding, confidentiality and inclusive practice.

What you will bring

We’re looking for someone who enjoys working with people, builds strong relationships and takes a practical, encouraging approach to helping others succeed.

• Experience supporting adults with mental health conditions, physical disabilities, learning disabilities or other health conditions within employment-focused programmes.
• Experience engaging employers, recruitment or sourcing job opportunities for people you support.
• Good IT skills, including Microsoft Office and systems used to record participant information.
• A commitment to equality, diversity and inclusion, with sensitivity to individual needs and barriers.
• A flexible approach and the ability to travel between the Birmingham base and community delivery locations.

It would also be helpful to have

• Experience of supported employment, Individual Placement and Support (IPS) or the Supported Employment Quality Framework (SEQF).
• A Level 3 or higher qualification in Information, Advice and Guidance, employability or teaching and training, or a willingness to work towards one.
• Knowledge of welfare benefits, back-to-work calculations and the local labour market in Birmingham and Solihull.
• Experience planning your own workload, delivering employability activities and working with local employers or training providers.

Why consider this role

You’ll support people through both finding a job and settling into work, giving you the chance to see the difference your support makes over time. You’ll work alongside colleagues and local partners, with opportunities to develop your knowledge through relevant training and continuing professional development