Lead the people who make apprenticeships work.

My client, a leading independent apprenticeship provider, is seeking an exceptional Apprenticeship Performance Manager to lead, inspire and develop a high-performing team of delivery coaches and tutors.

This role is all about performance through people. You’ll ensure delivery coaches are fully equipped, highly motivated, and continuously developing — so they can confidently guide apprentices to timely, high-quality completion.

You’ll join a great value-led organisation with ambitious growth plans, where development, accountability and learner success sit at the heart of everything.

The Role

As Apprenticeship Performance Manager, you’ll be accountable for the end-to-end performance of apprenticeship delivery, ensuring outcomes are achieved on time, to a high standard, and in line with business goals.

You will lead a team that turns ambition into reality — creating a culture that is data-driven, people-focused and performance-led, while remaining supportive and values-based.

Key Responsibilities

Coach Leadership & Development

• Line manage a team of delivery coaches, supporting their professional growth and progression
• Ensure coaches have the tools, training, confidence and motivation to progress their learners effectively
• Design and deliver training that enhances coaching impact and learner outcomes
• Encourage reflective practice and continuous professional development

Performance & Quality

• Drive performance through regular monitoring, feedback, reviews and supportive intervention
• Use data intelligently to identify risks, trends and opportunities for improvement
• Act as escalation point for complex apprentice or employer issues
• Ensure tutors deliver engaging, compliant and high-quality knowledge sessions

Learner Journey & Outcomes

• Oversee learner progress from onboarding to completion, including gateways, breaks in learning and planned end dates
• Ensure milestones are met and followed up promptly when they are not
• Oversee weekly data sets in line with compliance, funding and quality benchmarks

Collaboration & Continuous Improvement

• Work closely with Quality, Business Support and wider stakeholders to deliver a seamless learner experience
• Support the Head of Apprenticeship Delivery in driving continuous improvement initiatives
• Plan and support onboarding and induction of new colleagues

About You

You are a confident, people-first leader who understands that great learner outcomes start with great coaches.

You will bring:

• Proven leadership experience within apprenticeship delivery or vocational education
• Strong people management, coaching and performance management skills
• High levels of data literacy and commercial awareness
• In-depth knowledge of apprenticeship standards, funding rules, Ofsted frameworks and EPA requirements
• Excellent communication and stakeholder management skills

You are:

• Values-led, professional and trustworthy
• Comfortable working autonomously while managing your own area
• Flexible, resilient and solutions-focused
• Passionate about learner success and progression

Why Join?

• Join a leading independent apprenticeship provider with clear growth ambitions
• Play a pivotal role in developing coaches and driving learner success
• Be part of a values-led, people-focused organisation
• Access genuine development and progression opportunities
• Make a meaningful impact in a business that values quality as much as growth