We are recruiting on behalf of our client, a leading government contract organisation specialising in employability and skills, for a Performance Manager to join their new Connect to Work programme in Lancashire.

This is an exciting opportunity for an experienced people leader to play a central role in a brand-new contract, helping individuals with health support needs to access and sustain meaningful employment.

The Role

As Performance Manager, you’ll lead and support a small team of frontline coaches, ensuring they deliver a high-quality service that meets performance targets and delivers real impact for participants. Alongside line management, coaching, and performance monitoring, you’ll also hold a small caseload, supporting individuals into sustainable employment.

Key responsibilities include:

• Managing, coaching, and motivating a team of Employment Specialists to deliver strong performance and outcomes.

• Driving team delivery against contract KPIs, ensuring compliance and quality standards are consistently met.

• Building and maintaining strong stakeholder and partner relationships to create a robust referral pipeline.

• Supporting employer engagement activity, helping to open opportunities in the local labour market.

• Leading on quality assurance, client satisfaction, and continuous service improvement.

• Producing performance reports, identifying risks and opportunities, and ensuring solutions are implemented effectively.

About You

We’re looking for a confident, motivated leader who brings:

• Experience managing performance in employability, skills, health, or related people-focused services.

• Proven ability to lead teams to achieve targets and deliver high-quality outcomes.

• Strong relationship management skills with employers, partners, and stakeholders.

• Excellent organisational and communication skills, with the ability to coach, support, and inspire teams.

• A genuine passion for making a difference through employment support.

What’s on Offer

• The opportunity to lead delivery on a brand-new government contract across Lancashire.

• A key management role with scope to shape service quality and outcomes.

• A supportive organisation with national reach and a strong track record in employability.

• Ongoing professional development and career progression opportunities.

Interested?
If you’re ready to take on a leadership role with real impact, we’d love to hear from you.

Apply today or contact us for a confidential discussion.